This page will help you generating a Support ID, that will be used by our staff to assist you.
- Disable all mods (unless instructed otherwise).
- Replicate the issue you are experiencing, then close the game.
- Click the 'Get Support ID' button on the bottom of this page. This will launch the game's Support tool.
- Press the Submit Information' button that will appear in the tool.
- Provide the code that appears to our staff member that is assisting you.
It's fine to post the Support ID in public. Only our staff can access its information.
Get Support ID